Sometimes, patients are notified that their test results are available for review, even before their oncologist is able to access those results. Understand that sometimes there is too much information with too little context. Here are some tips for using these patient portals effectively: By using electronic records effectively, people with cancer can gain a deeper understanding about their health, develop more trust in their providers, and be better prepared to interact with their providers about their care. More importantly, research has shown that communication between patients and their health care teams can lead to meaningful improvements in survival and quality of life. All of this can be more easily managed through the patient portal. Some people with cancer may also require close monitoring for treatment-related side effects, also called toxicities, and may need to have frequent lab or imaging tests. For example, people with cancer and survivors often require lifelong follow-up care and may have specialized treatment and survivorship care plans. Patient portals can be particularly helpful for people who are navigating cancer care. Most patient portals also include features such as direct and secure messaging, online appointment scheduling, online bill payments, and online prescription refill requests. Because of this, health care users can now read notes recapping their visits to the doctor’s office and look at test results electronically. Under the recently enacted 21 st Century Cures Act, health care organizations must share medical records electronically to all patients. A patient portal is a secure online website that gives people with cancer convenient, 24-hour access to their personal health information from anywhere with an internet connection.
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